You probably remember RAs, or resident assistants, from your college days.

Here are some tricks anyone can use.

By doing this beforehand, you allow yourself to think about it with less conflict from emotional response.

If possible, ask the other people involved to do the same.

This way, everyone can see to it their concerns are addressed.

you’re able to make anagendaor opt for something less formal.

Either way, write down what will be discussed so everything gets covered.

Ideally, this person will know both you and the others involved on an equal level.

If that isnt possible, ask someone who you trust to be impartial to help out.

If you cant think of anyone, try a professional.

Use services likeMediate.com, which offers search nationwide for professional mediators, or search on theBetter Business Bureaus site.

Depending on your needs, you may even want to use a therapist or colleague.

This will help make everyone feel comfortable so they can speak openly.

Position yourself below the other person so they dont feel towered over.

Just allow them to feel safe and in control of their surroundings.

Also, pay attention to yourbody language and tone.

Sometimes situations involving meditation can become emotionally wrought.

Whether youre the mediator or simply involved in the conversation, try your best to stay calm.

Be Engaged

Show the other people that youre engaged by utilizingactive listening techniques.

This includes non-verbal clues such aseye contactand a nod of your head when you agree with something they say.

attempt to summarize what they say and repeat it back to them.

Then move on to the next item.

Have someone, ideally the mediator, write down the details of what you agree upon.

verify everyone involved has a copy for easy reference.

Actually changing it is another.

It also signals an opportunity.

By following up you are creating an opportunity for the participants to trouble shoot and consolidate lessons.

After you do follow up, you might then decide if more mediation sessions are needed.

Images fromLorelyn Medina,Leslie Richards,wellspringschool,zenjazzygeek,Montse PB, andshaneglobal.