After this epic, torturous Comcast support callthat went viral,getting better customer servicehas taken the limelight.
You’ll probably get better customer support if you go see someone one-on-one.
it’s possible for you to quickly lose your patience and it takes forever.
It was there I learned something very interesting.
Comcast chat is National, but my account isn’t.
It is considered West.
The reps on chat can not see Service Numbers associated with West accounts.
So, you might chat all day and you’ll be wasting your time.
How to Deal with Comcast| Critical MAS