We all have to deal with difficult people we can’t avoid.

Seeing things from their perspectivehelps create empathyand understand their perspective.

Use the phrase “It must not be easy” to help you see their side before you react.

Over at Psychology Today, they’ve got some tips on how you might be empathetic.

You aren’t giving them permission or condoning how they’re acting.

You’re just trying to understand them a bit more.

Check out the link for other tips for what to do with challenging personalities.

How to Successfully Handle Aggressive and Controlling People| Psychology Today

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