When you get an email that you need some help with, you might just forward the message.
The body of the email then explains why you forwarded it.
Putting “Help” in the subject line might get you a better response.
The Muse has some tips on writing better subject lines.
or “Looks like the client needs help.”
That’s like a"subject only" email.
Here you explain the purpose of the forwarding without the person opening the email.
Hit the link for other email tips.