We all know those people who run into technical trouble with their devices and just want them fixed.
Luckily, there are ways to get them help they can turn tohelp that isn’t you.
Most people are willing to learn enough to help themselves once you show them the way.
Still, we all know that friend or relative who isn’t.
They just want their problems fixed, and would rather someone else fix them.
Even worse, they call you every time they run into a problem.
If they’re having issues with their phone, give them their carrier’s support number.
If they run into issues with their HP computer, jot down HP’s customer support hotline.
If they’re social media savvy,we have some tips for you there too.
Prices vary, but they almost always extend support out for several years beyond the included warranty.
Devices like smartphones or tablets that are upgraded every few years generally don’t need this treatment.
The key is to approach it properly.
You could just gift thema year of premium supportand call it a day.
If you have a Microsoft Store in your area, they offer in-person services, too.
Geek Squad: Ah yes, there’s always Geek Squad.
Yelp: Stick with me here.
Remember, treat tech support companieslike any other contractor, and vet them before hiring them.
However you handle those tech hangers-on, do it tactfully.
You’ll have better results getting them to depend on someone else if you don’t just dump them.
Title photo bymilo827(Shutterstock),evryka(Shutterstock), andYohei(Shutterstock).
Additional photos byClare Bell,trenttsd,John Marino, andRob Lawton.
