Focus on Shared Goals to Reduce Workplace Conflicts

When tempers flare at the office, we often say things we regret later.

Talk about your shared interests in solving the conflict and potentially prevent the conflict from escalating.

The Harvard Business Review advises keeping emotions out of a discussion.

So you had better know how to break it.

You might say something like: “Help me understand why this is such a problem.”

In a work environment, you have a shared interest in doing your job well.

Hit the link for other ideas on diffusing workplace conflicts.

When and How to Let a Conflict Go| Harvard Business Review

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