It pays tonegotiate your bills.

One simple tactic for successfully talking through a negotiation is to not talk at all.

When it comes to haggling, a little silence can go a long way.

Redditor missfruff tried this tip and shared her experience.

She called AT&T to negotiate a new contract and see what kind of pricing they could offer.

Here’s how the conversation went down:

Me:

Hi, I’m looking to renew my contract.

I’ve been paying $108/month for U300 + 18 Mbps internet.

Your previous discount was amazing.

I can’t match it.

Me

I’m not comfortable increasing by that much.

[60 seconds of silence]

Ok ok, $119/month.

You won’t get a better deal than that.

[2 minutes of silence]

Yeah, I keep looking.

Nothing else I can do.

Does that price include the $10 HD fee?

My AT&T U-verse renewal technique: uncomfortable silence.| Reddit

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