Communicate Emotions in Person and Facts in Email

Certain types of information call for certain types of information delivery.

A group meeting to announce a big sales win, for example, is like an instant celebration.

By contrast, an email announcing the same win seems a bit like an afterthought.

If you use email, it will seem like you don’t care or that you’re cowardly.

So when do you use email?

Save emails for anything important that needs to be referenced later on.

5 Ways to Communicate More Clearly| Inc.

Photo byNic McPhee.