When you’re trying to troubleshoot your cable modem, your cable company will probably blame your system.
Many modems have a built into diagnostic page that lets you view what’s wrong with it.
DSL Reports created a master list of these pages.
Usually, the address ishttp://192.168.100.1.
It’s handy if you have an intermittent connection problem.
Viewing the Modem’s Signal Levels, Firmware Version & Log Entries| DSL Reports